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Computing services

CoE Computing Services manages information technology (IT) solutions for the CoE Dean's Office, and CoE Centers and Programs.

Desktop Web Labs Computing accounts Collaboration

What we do

CoE Computing Services provides reliable, secure, and scalable IT solutions for the College of Engineering. We support the Dean’s Office, CoE Centers & Programs, Departments, and affiliated units. Whether you need end-user support, web or app development, hosting, or computing account access, we’re here to help.

Our mission is to ensure that Engineering faculty, staff, and students have the technology resources they need to teach, learn, research, and collaborate effectively.

Desktop and end-user support

  • Installation and configuration of computers, printers, and supported software
  • Troubleshooting hardware and software issues
  • Support for operating systems, productivity software, and security tools
  • Guidance on purchasing approved hardware/software
  • Remote and on-site assistance for CoE faculty and staff

Desktop support includes:

  • Computers
  • Monitors, keyboards, mice, other peripherals
  • Printers
  • TVs and Projectors
  • File sharing, network, backups
  • Email, calendars
  • Data Reports

We do not support landline phones or home computers (beyond remote desktop) and are able to provide very limited or no support for hardware we do not purchase. Please see our technical support page for specific policies about what we do and do not support.

Submit a ticket via our Help Portal

Web and application support

  • Websites & CMS Support – Hosting and support for Drupal (primary) and WordPress (case-by-case), with training and guidance for site editors
  • Custom Applications – Development and maintenance of applications that support College-wide processes (admissions, scholarships, hiring, workflows)
  • Open-Source Hosting & Customization – Support for projects built on Laravel, Drupal, WordPress, or other frameworks, including tailored customizations
  • Accessibility & Branding – Consulting on UW/CoE web standards, accessibility compliance (WCAG), and branding guidelines
About Web & Apps

Web content updates

Content updates to CoE and several department websites are handled by the Online Communications team. For more information on editing and creating websites, gaining access to the content management system and more, visit the Web and email resources page or e-mail webhelp@engr.uw.edu

Web and application requests: webhelp@engr.uw.edu

Computing accounts

New computing account

To request computer accounts and services for new employees (including temporary workers and student workers), the new employee's supervisor or a member of the HR office must complete the following form and submit it to the Computing Services department.

request new computing account

Close computing account

To request closure of computer accounts and services for departing employees, the new employee's supervisor or a member of the HR office must complete the following form and submit it to the Computing Services department.

Request closing computing account

Collaboration

Additionally, we collaborate with the IT departments of COE's ten academic departments and represent the COE goals within the broader IT environment of the University of Washington.

Contact Us