Google

Re-Imagining the User Flows of the Docs Site to Support the Changing Paradigms of Information Seeking in the AI Era

This project explored how to re-imagine the homepage experience for docs.cloud.google.com, as user behavior shifts in the era of AI-assisted information seeking. The project examined the needs of developers using or considering Google Cloud products and services, with a focus on helping users find information more effectively and complete product-related tasks. The project aimed to inform a new set of homepage and documentation discovery experiences that could support both traditional browsing and AI-assisted journeys, while identifying where AI features, classic website improvements, or broader experience changes could best address current user needs. Foundational research, design exploration, prototyping, evaluation, and potential A/B testing were considered as ways to guide future investment and measure impact.