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Technical Support

Staff of the Dean's Office, College Centers and Programs, Human Centered Design & Engineering and Industrial & Systems Engineering departments can request technical support for their UW-owned computing equipment and supported software by sending email to help@engr.washington.edu.

If you are unable to send email, phone (206) 221-4214, or call individual support staff directly.

Email requests will generate a "trouble ticket" and be assigned a request number. You will receive this information in an email response. Please refer to the email response for instructions on following up on your request and checking its status.

We will make best-effort attempts to support personally-owned accessories such as PDAs and USB storage drives.

We do not support personally-owned computers, printers, or other devices. We do not make house calls.

Department service level agreements:

 

All-College Faculty Meeting
College of Engineering

Thursday, May 24, 2012
3:30 - 4:30 p.m.
EE 105
Reception follows

Agenda:

  1. Dean O'Donnell -- special funding for Engineering
  2. Update on the Dean's Search
  3. Approval of Degree Granting
  4. Provost Ana Mari Cauce on the State of the UW's budget (about 4:15)
 

Students, faculty and staff encouraged to attend

CoI logo

Please join Dean Matt O’Donnell to honor teaching and research assistants, faculty, staff who make exceptional and meaningful contributions to the CoE community.

Tuesday, May 29
3:30 to 5:00 p.m.
Paul G. Allen Center,
Microsoft Atrium.

More about the awards »

Contact Us

Desktop Support
help@engr.washington.edu
Help Line: (206) 221-4214
Phone if you are unable to send email.

staff directory »